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Unlock your potential and become the indispensable right-hand to any executive with this comprehensive course. Gain mastery over essential skills, from project and financial management to refined communication and professional etiquette. This program equips you with the practical tools and knowledge to excel in a fast-paced, demanding environment, positioning you for career advancement and success in the executive support field. Elevate your abilities and become a true partner in leadership – enroll today and transform your career trajectory.
When: 24 - 28 March 2025
Who will benefit from this master class?
This master class is designed for individuals and professionals looking to enhance their Microsoft Office skills, including:
Executive Personal Assistants (PAs)
Administrative Assistants
Office Managers
Executive Secretaries
Administrative Coordinators
Team Assistants
Project Assistants
Virtual Assistants (VAs)
Operations Assistants
Business Support Officers
Event Coordinators
Customer Relations Coordinators
Finance Assistants
Junior Project Managers
Whether you're seeking to boost productivity, streamline workflows, and master essential Microsoft tools, aiming to build a strong foundation or an experienced user seeking advanced techniques, this course will empower you to achieve your goals with hands on practical training.
Don’t miss out on this exciting and hands-on training opportunity! Secure your spot today and choose the package that suits you best
What you will learn
Module 1 | Building a Solid Foundation
Project Management Essentials for PAs
Understanding the project lifecycle (initiation, planning, execution, monitoring, and closing).
Defining project objectives and scope.
Tools for scheduling and tracking (Gantt charts, Kanban boards, project management software).
Time management and prioritization techniques.
Advanced Organizational Skills
Effective time management strategies.
Streamlining office processes and procedures.
Document management and archiving systems.
Module 2 | Mastering Communication and Workplace Excellence
Effective Communication Skills
Advanced business communication techniques.
Building strong interpersonal relationships.
Business Communication for Executive Excellence
Writing professional emails, reports, and proposals.
Managing Up: Building Executive Relationships
Personal branding and presenting yourself with professionalism.
Executive Etiquette and Workplace Excellence
Cross-cultural etiquette and sensitivity.
Work-life balance and stress management.
Module 3 | Financial and Strategic Management for PAs
Basic Finance for PAs
Understanding financial terminology (budgets, forecasts, P&L, etc.).
Creating and managing expense reports.
Budgeting basics: allocation and tracking.
Communicating financial data to non-finance professionals.
Strategic Planning and Leadership
Developing strategic plans and setting goals.
Implementing change management strategies.
Delegation and empowerment techniques.
Performance management and appraisal systems.
Module 4 | Advanced Skills for Peak Performance
Advanced Minute Taking
Preparation before meetings.
Active listening and writing concise, actionable minutes.
Standard templates for professional minutes.
Enhancing Problem-Solving and Decision-Making Skills
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